Privacy Policy
Last updated: April 07, 2025
This Privacy Policy explains how Kuhokini collects, uses, and protects your personal information when you use our services. By accessing our platform, you agree to these terms.
Key Definitions
- Service: Kuhokini's e-commerce platform and related services
- Personal Data: Information that identifies you (name, contact details, etc.)
- Usage Data: Automatic collection of interaction data (IP address, device info, etc.)
- Service Providers: Trusted third parties who assist in delivering our services
Data We Collect
Personal Information
- Contact details (email, phone number)
- Name and shipping address
- Payment information (processed securely)
- Order history and preferences
Automated Collection
- Device information (type, OS, browser)
- IP address and location data
- Usage patterns and interaction data
- Cookies and similar technologies
How We Use Your Data
- Process orders and deliver products
- Provide customer support
- Improve our services and user experience
- Send service-related communications
- Prevent fraud and ensure security
- Comply with legal obligations
Data Sharing
We only share information when necessary:
- With delivery partners to fulfill orders
- Payment processors to complete transactions
- Legal authorities when required by law
- During business transfers (mergers/acquisitions)
Note: We never sell your personal data to third parties.
Data Security
- Industry-standard encryption for sensitive data
- Regular security audits
- Limited employee access to personal information
- Secure payment processing
While we implement strong protections, no online system is 100% secure.
Your Rights
- Access and review your personal data
- Request corrections to inaccurate information
- Delete your account data (with limitations for legal compliance)
- Opt-out of marketing communications
Data Retention
We retain information:
- As long as your account is active
- For order records (as required by law)
- Until consent is withdrawn (where applicable)
Children's Privacy
Our services are not intended for users under 13. We do not knowingly collect children's data.
Policy Updates
We may update this policy periodically. Significant changes will be notified via email or platform notice.
Contact Information
For privacy concerns or data requests:
- Email: care@kuhokini.com
- Phone: +918001290024
- Address: Jharkhali (Sundarban), Basanti, South 24 Parganas, West Bengal