FAQs - Kuhokini Jewelry

Ordering & Payments

To place an order:

Shop & Cart: Browse items, select options (size/color), and click "Add to Cart."
Checkout: Click the cart icon, then "Proceed to Checkout."
Details & Payment: Enter your shipping address, select the method, and choose your payment option. Apply any codes.
Confirmation: Review the summary and click "Place Order." We'll send an Order Confirmation email.

We accept:

Order modifications/cancellations are only possible before dispatch:

Shipping charges vary by method and location:

*Please note that the shipping charge for Cash on Delivery (COD) orders must be paid in advance. Only the product value will be paid upon delivery.

**The specific COD charge is calculated based on the delivery location entered at checkout.

We accept returns only for:

Not eligible for return: Change of mind, incorrect size/color selection, sale items

Returns must be initiated within 48 hours of delivery.

Return process:

Contact us within 48 hours of delivery at return@kuhokini.com
Record a single, unedited video showing a 360-degree view of the item, immediately followed by a clear, well-lit close-up of the specific defect.
Wait for return approval (typically within 48 hours).
Ship items back using provided return label.
Once received, we'll process replacement/refund.